Refunds for the program will only be given if requested within the first 7 days of the program's start and before any private sessions are held.
SCHEDULED PRIVATE SESSIONS PROCEDURES: Please be prompt for all scheduled private sessions. If you need to reschedule your private coaching sessions, please cancel your appointment with at least 3- hour notice. If you have a true emergency, we will work around it and make up the call. If you are a no-show for a scheduled call, Regena Garrepy, LLC is under no obligation to make it up.
SERVICE CHARGES & LATE FEES: There will be a $15.00 service charge for repeated declined payments. To avoid late fees, when a credit card is declined, the Client must respond within 3 days of being notified to resolve the payment issue.
REFUND POLICY: Payments are non-refundable. Client is responsible for the full fee regardless of whether you finish your sessions.
All personal information given to Regena Garrepy, LLC will be kept confidential including notes, emails, paperwork and discussions.
Throughout the working relationship, the coach will engage in direct and personal conversations. The client can count on the coach to be honest and straightforward in asking questions and making requests. The client understands the power of the coaching relationship can be granted only by the client, and the client agrees to do just that: have the coaching relationship be powerful. If the client believes the coaching is not working as desired, the client will communicate that belief and take action to return the power to the coaching relationship.
I understand that I am working with Regena Garrepy, LLC for professional life and business coaching and mentoring at the agreed fee. Professional coaching is distinctly different from counseling, psychotherapy or psychoanalysis and does not deal with the diagnosis or treatment of emotional problems or mental illnesses. Professional coaching does not constitute medical consultation or treatment, and health insurance or other medical benefits do not apply. These fees may be considered deductible business expenses for professional coaching.
NON-DISCLOSURE OF COACHING MATERIALS: Curriculum content, materials, worksheets, and exercises that are given to you during the course of your program is proprietary and developed specifically for Regena Garrepy's Private Clients. You agree that such proprietary material is solely for your own personal use. Any disclosure to a third party or use in your professional work without permission is strictly prohibited.